Rental Roundtable #33: Protecting Your Rental Business - Theft Prevention with Detective Jim Dietz

In this episode of the Rental Roundtable, we are joined by Retired Detective Sergeant Jim Dietz, a highly decorated law enforcement officer and winner of the ARA NER Award. He will be sharing his expert insights on preventing rental theft. This session will cover:

✅ Identifying and Qualifying Customers
Learn best practices for vetting customers before they rent equipment, including how to check identification properly and spot red flags that signal potential risks.

✅ Fraudulent Identification and Credit Card Detection
Explore proven methods for identifying fake IDs and fraudulent credit cards, as well as strategies to verify customer legitimacy and reduce fraud risks.

✅ Documenting Rental Transactions
Understand why thorough documentation is key to protecting your business from fraud and theft, and get tips on what information to prioritize during rental transactions.

✅ Collaboration with Law Enforcement
Discover the benefits of fostering strong relationships with local law enforcement and other rental businesses to improve theft prevention efforts and increase recoveries.