We are excited to invite you to an engaging session with Bryan Gassler, VP of e-commerce at Sunbelt Rentals. Bringing his extensive knowledge of e-commerce, Bryan will explore the pivotal challenges and innovative strategies crucial for thriving in today's market landscape.
1) E-commerce Adoption and Customer Experience Enhancement: Explore Sunbelt Rentals' strategies to increase e-commerce adoption, focusing on simplifying and enhancing the rental process via digital platforms.
2) Omni-channel Strategy and Customer Engagement: Delve into how Sunbelt Rentals offers an integrated omni-channel experience, bridging the gap between digital convenience and traditional in-person service.
3) Technology and Innovation in Equipment Rental: Discuss the pivotal role of mobile apps and digital tools in boosting operational efficiency and enhancing customer service.